Privacy Policy
This Privacy Policy explains how 545 WYN OWNER, LLC, the owner of the building known as 545wyn, together with its property manager Goldman Properties (together, "545wyn," "we," "us" or "our"), collects, uses, shares and protects personal information. It applies to the website at 545wyn.com (the "Site"), the building management system and any building app we provide (the "BMS"), the 545wyn Building Notifications text message program (the "SMS Program"), and the operation of the building at 545 NW 26th Street, Miami, Florida (the "Building").
1. Information we collect
Information you give us
- Leasing inquiries. Name, company, email address, phone number and the details of your inquiry when you contact us or our leasing brokers.
- Tenant and occupant information. For tenant companies and the people who work in the Building ("Occupants"): name, employer, suite, work email, mobile phone number, emergency contact information, and building credential details.
- Text message consent records. Signed Occupant Text Message Authorizations (Exhibit K to the lease), the date of enrollment, and opt-in and opt-out history.
- Visitor information. When an Occupant registers a visitor: the visitor's name, company, mobile number or email, visit date and host, and the Occupant's confirmation that the visitor verbally agreed to receive the visitor pass by text.
- Service requests. Maintenance requests, amenity reservations, deliveries and other communications you send through the BMS or to Building Management.
Information collected automatically
- Site usage. IP address, browser type, device information, pages viewed and referring pages, collected through cookies and similar technologies (see Section 5).
- Building access and security. Access control records (credential, door, date and time), visitor check-in records, parking records, and video recorded by security cameras in common areas, entrances and the parking garage. Cameras are not placed in restrooms or inside tenant premises.
- Message delivery data. Whether a text message was delivered, and any replies you send, including STOP and HELP.
2. How we use information
- To operate, secure and maintain the Building, including access control, visitor management, deliveries and emergency response.
- To send building notices, security and emergency alerts, delivery notices and visitor passes, by text message (only with consent, see Section 3), email or the BMS.
- To respond to leasing inquiries, administer leases and handle service requests.
- To keep records of consent and opt-outs, and to comply with law, lease obligations, insurance requirements and lawful requests from authorities.
- To investigate incidents, protect people and property, and enforce Building rules.
- To operate and improve the Site and the BMS.
We do not sell personal information, and we do not use Occupant or visitor information for marketing.
3. Text messages (SMS)
We collect mobile phone numbers to send the 545wyn Building Notifications described in our SMS Terms. Occupants are enrolled only after signing a written Occupant Text Message Authorization. Visitors receive a visitor pass by text only after agreeing verbally to their host, and receive messages only for that visit.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers (such as our building management system and text messaging providers) that deliver messages on our behalf and are not permitted to use the information for any other purpose.
You can opt out at any time by replying STOP to any message. Reply HELP for help. Message frequency varies, up to 20 messages per month. Message and data rates may apply.
4. How we share information
We share personal information only as described here:
- Service providers that work for us under contract, such as our building management system provider, text messaging and email providers, security and access control contractors, website hosting, and IT support. They may use the information only to provide services to us. The restrictions in Section 3 apply to mobile information.
- Your employer or host. Visitor check-in notices go to the Occupant who registered the visitor. Building access records for a tenant's employees may be shared with that tenant's authorized administrator.
- Building ownership and management. The owner, property manager, and their professional advisors (lawyers, accountants, insurers), as needed to operate the Building.
- Legal and safety. Police, fire and emergency services, or others when required by law, legal process, or to protect the safety of people or property.
- Business transfers. A buyer, lender or successor in connection with a sale, financing or change in management of the Building, subject to this policy.
5. Cookies and analytics
The Site uses cookies and similar technologies to keep it working and to understand how visitors use it. We may use analytics services such as Google Analytics, which collect information about your use of the Site. You can block or delete cookies in your browser settings; the Site will still work, though some features may not. Our Site does not respond to browser "Do Not Track" signals, because there is no common standard for them.
6. How long we keep information
We keep personal information for as long as needed for the purposes above. In general: tenant and Occupant records for the term of the lease plus [7] years; signed text message authorizations and opt-out records for at least [4] years after the number is removed from the SMS Program; visitor records for [12] months; and security camera video for about [30] days unless needed for an investigation, claim or legal hold.
7. Security
We use administrative, technical and physical safeguards appropriate to the information, including access controls on the BMS, limits on which staff can enter or view mobile numbers, and secure storage of signed consent forms. No system is completely secure, so we cannot guarantee the security of information.
8. Your choices and rights
- Text messages: reply STOP to any message, or contact Building Management.
- Access and correction: you may ask to see or correct the personal information we hold about you. Contact us using Section 12. We will verify your identity before responding.
- Deletion: you may ask us to delete your information. We may keep information we must keep for legal, security or lease reasons, and records of your opt-out so that we honor it.
Depending on where you live, you may have additional rights under applicable law. We will respond to requests as that law requires.
9. Children
The Site, the BMS and the SMS Program are intended for adults conducting business at the Building. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
10. Other websites
The Site may link to other websites, such as Goldman Properties or our leasing brokers. Their privacy practices are governed by their own policies.
11. Changes to this policy
We may update this policy from time to time. We will post the updated policy on this page with a new "Last updated" date. If we make a material change to how we use or share mobile numbers, we will not apply it to information collected before the change without your consent.
12. Contact us
545wyn Building Management
545 NW 26th Street, Miami, Florida 33127
Email: [buildingmanagement@545wyn.com]
Phone: [305-XXX-XXXX]